Top Choice Home Inspection (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit tophomeinspections.ca, submit a contact form, or communicate with us for inspection services.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following information when you contact us or use our website:
Personal Information:
Name
Email address
Phone number
Property address (if provided)
Details about your inspection request
Automatically Collected Data:
Our website may automatically collect:
IP address
Browser type
Device type
Pages visited
Time spent on the website
This data is used to improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Respond to inquiries and inspection requests
Schedule appointments and provide service details
Deliver inspection reports and follow-up communication
Improve website functionality and service quality
Maintain internal records for customer support
We do not sell, rent, or trade your personal information.
3. Contact Form Submissions
When you submit a contact form, the information you provide (name, email, phone number, and message) is used solely to respond to your request and manage inspection bookings.
Your information is stored securely within our email system and, when applicable, our CRM or scheduling tools.
4. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance your browsing experience, improve website performance, and analyze traffic patterns.
You may disable cookies in your browser settings if preferred.
5. Sharing Your Information
We only share your information when necessary to:
Deliver an inspection report
Communicate with laboratories (for mold or asbestos testing)
Comply with legal requirements
We never share your information for marketing or advertising purposes.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
While no system is 100% secure, we follow industry best practices to safeguard your data.
7. External Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those external websites.
8. Your Rights
You may request to:
Access the personal information we hold
Update or correct your information
Request deletion of your data (unless required for legal or record-keeping purposes)
To make a request, contact us at:
📧 info@tophomeinspections.ca
📞 +1 (613) 608-0622
9. Updates to This Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page.
10. Contact Information
If you have questions about this Privacy Policy or how we handle your data, contact us:
Top Choice Home Inspection
📞 +1 (613) 608-0622
📧 info@tophomeinspections.ca
📍 Ottawa Region, Ontario